© Tumut & Talbingo Community Transport.
"Tumut & Talbingo
Community Transport"
Service
(A part of the Home & Community Care Programme - HACC)
(A non-profit Organisation)
Auspiced by the Tumut Shire Council
Incorporating ALL the Villages within the Tumut Shire!
Volunteers
A Home & Community Care Programme
-- H.A.C.C.--
Partially funded by the State and Federal Governments.
-- H.A.C.C.--
Partially funded by the State and Federal Governments.
So you are interested in becoming a Volunteer, huh?
Well good for you!
Here we have listed some information to help you, to help us!
Without your assistance, our job would be much harder.
Many people in our Community, would miss out on having access to a service which gets them out of the house and into the Community.
This service, enables those people to visit friends and family, and to be able to keep Doctors appointments, both locally and in the surrounding main centers! Even for that trip to see their hairdresser or to do their weekly shopping!
These little things can and do mean, so much to them. But it is only with your help, that we can do it!
Please do consider becoming a Volunteer, it is a wonderful experience!
Whilst we would appreciate you volunteering your time,
there are certain Rights & Responsibilities for all concerned!
The Service's:
Responsibilities!
- To provide a safe working environment
- To provide suitable training.
- To respect Volunteers!
- To provide Volunteers with a suitable, and interesting position within the Organisation's capabilities.
- To accept or to consider Volunteers comments, in regards to the Service provision.
- To provide a Volunteer with a reference, if requested.
Rights!
- To expect promptness, enthusiasm and conscientiousness
- To expect the Volunteer to treat Clients with respect and courtesy.
- To make decisions as to where the volunteer would be best suited, within the Organisation, in consultation with the Volunteer.
- To expect loyalty and only contructive criticism.
- To expect from the Volunteer, clear and open lines of communication at all times.
- To release an unsuitable volunteer.
- To insist at all times, that the Volunteer respects fully, the Clients confidentiality!!!
The Volunteer's:
Responsibilities!
- To treat the Clients with respect & courtesy, at all times.
- To fully respect the Clients Confidentiality!
- To be punctual, and to dress in a suitable manner.
- To drive the vehicle in a safe and comfortable manner.
- To re-fuel the vehicle after a journey, & to leave it in a tidy manner.
- To collect Client contribution, and to issue a receipt.
- To hold monies collected, and to keep safe, until returned to Office.
- To complete the run sheets & together with monies collected, return same to the Office, on journey completion.
- To follow and maintain the Policies & Procedures, of the Organisation, at all times!
- To advise the Organisation, in a timely manner, if you are unavailable.
Rights!
- To be treated as a co-worker.
- To be given a suitable assignment.
- To know as much as is possible, about the Organisation.
- To be given suitable ongoing training.
- To be given the opportunity for a variety of experiences.
- To be heard, and to take part in planning, and to make decisions.
- To have suitable working conditions!
- To have suitable Insurance cover.
Because of the nature of our Service,
a Police check is required of ALL our Volunteer drivers!
A current Drivers License, must be produced every six (6) months.
IF USING OWN VEHICLE
(Conditions apply - See below!!)
A current Vehicle Comprehensive Insurance Policy must be produced!
Terms & Conditions apply.
(Enquire at Service)
Re-imbursement of Expenses!
On our "Out of town trips," if using your own vehicle,
You will be re-imbursed at the rate of 0.58 cents per kilometre.
An accurate check of distance travelled, is required.
(Log-book!)
(Conditions apply - See below)
A meal allowance of $10.00 to cover the lunch break, will be paid for ALL "Out of town trips."
"Volunteer's" Insurance Cover!
Whilst working for "Tumut & Talbingo Community Transport",
you are covered by the following Insurance:
Personal Accident. (Age 15 - 90)
Death or Permanent total disablement as a result of accident or injury: $300,000
Disablement - up to 75% of weekly earnings (if employed) to a maximum weekly benefit of $3,200 - Limited to 156 weeks.
The Insurance will pay the cost of expenses not otherwise recoverable for non-medical benefits or out of pocket expenses, such as physio-therapy - ambulance services & medical supplies, to a maximum of $20,000.
Cover only applies when engaged in "Tumut & Talbingo" Community Transport work, and applies from the time you leave your place of residence/work to carry out your voluntary work, until you return home/work! Provided that you travel directly form/to your place of residence/work!
N.B. Policy can not cover benefits or gap payable by Medicare or your Private Health Fund!
Terms & Conditions apply. Please read "Policy" for more information!
Volunteer Vehicles - Must have your own cover!
From time to time, Volunteers may use their own vehichles. However, due to "Legislative" requirements, there are strict guide-lines to be followed.
If you have a particular need to use your own vehicle, please enquire of the "Co-Ordinator" to ensure you fall within the guide-lines!
-- Also ensure your own Policy allows you to!
The following will apply, if your vehicle is used:
You must have a current Vehicle Comprehensive Insurance Policy!
Lose of No-Claim Bonus and/or reimbursements of excess.
Limit any one accident $750,000 payed by the Organisation unless the driver is the negligent party.
The substantial cumulative loss of any No-Claim Bonus not otherwise recoverable.
Loss of use of vehicle:
N.B. All Insurance covers, are subject to their respective wording, and any claim would be treated in accordance with the circumstances surrounding a loss!
Death or Permanent total disablement as a result of accident or injury: $300,000
Disablement - up to 75% of weekly earnings (if employed) to a maximum weekly benefit of $3,200 - Limited to 156 weeks.
The Insurance will pay the cost of expenses not otherwise recoverable for non-medical benefits or out of pocket expenses, such as physio-therapy - ambulance services & medical supplies, to a maximum of $20,000.
Cover only applies when engaged in "Tumut & Talbingo" Community Transport work, and applies from the time you leave your place of residence/work to carry out your voluntary work, until you return home/work! Provided that you travel directly form/to your place of residence/work!
N.B. Policy can not cover benefits or gap payable by Medicare or your Private Health Fund!
Terms & Conditions apply. Please read "Policy" for more information!
Volunteer Vehicles - Must have your own cover!
From time to time, Volunteers may use their own vehichles. However, due to "Legislative" requirements, there are strict guide-lines to be followed.
If you have a particular need to use your own vehicle, please enquire of the "Co-Ordinator" to ensure you fall within the guide-lines!
-- Also ensure your own Policy allows you to!
The following will apply, if your vehicle is used:
You must have a current Vehicle Comprehensive Insurance Policy!
Lose of No-Claim Bonus and/or reimbursements of excess.
Limit any one accident $750,000 payed by the Organisation unless the driver is the negligent party.
The substantial cumulative loss of any No-Claim Bonus not otherwise recoverable.
Loss of use of vehicle:
N.B. All Insurance covers, are subject to their respective wording, and any claim would be treated in accordance with the circumstances surrounding a loss!
"Carer- Assistant" in vehicle"
for "Tumut & Talbingo Community Transport".
- Office will notify Volunteer of the time and place of pick-up.
- On the bus, you may be asked to assist clients from their own door to bus, via steps or hoist. (If necessary)
- Instruction on operation of hoist will be given in your Orientation before you are asked to use it!
- After client enters the vehicle, make sure they are safely seated
and that their seat-belts are secure!
If they are in a wheelchair, they must be strapped in securely, before the vehicle moves off! - At the destination, please assist the client from the bus, and if necessary,
into where the appointment is i.e doctor's surgery, etc. - If asked by driver, collect fare/contribution from client and mark on client list!
- DO NOT force your assistance onto clients, some are very independant!
- On return to pick-up point/s, you may be asked to assist the client from the bus to their own door! (If necassary)
Driver using the Service's vehicle's:-
- Pick up Run Sheet, keys, phone & log-book from Office.
- Collect vehicle from where it is parked.
(usually at the Shire Council depot) - Plan most convenient route.
- Collect client/s from pick-up address/s.
Allow plenty of time to get to destination. - Drive client/s to destination, making sure
you organize with them a time to pick them up. - Collect client/s from appointed place, at time arranged, and return client/s to their own destination/s.
- Collect client/s contribution and issue a receipt.
- Re-fuel vehicle, clean windscreen front & back, and return to parking place.
- Complete details on Run Sheet and tidy interior of vehicle.
- Return Run Sheet, keys, phone, log-book, and monies collected, to the Office, and get a receipt.
- If Office closed, then follow Policy for late returns.
Driver using own vehicle:-
- Volunteer Vehicles - You must have your own cover!
From time to time, Volunteers may use their own vehicles. However, due to "Legislative" requirements, there are strict guide-lines to be followed. - If you have a particular need to use your own vehicle, please enquire of the "Co-ordinator" to ensure you fall within the guide-lines! -- Also ensure your own Policy allows you to!
- Pick up Run Sheet, keys, phone & log-book from Office.
- Plan most convenient route.
- Collect client/s from pick-up address/s. Allow plenty of time to get to destination.
- Drive client/s to destination, making sure you organize with them a time to pick them up.
- Collect client/s from appointed place, at time arranged, and return client/s to their own destination/s.
- Collect client/s contribution and issue a receipt.
- Complete details on Run Sheet.
- Return Run Sheet, keys, phone, log-book, and monies collected, to the Office, and get a receipt.
- If Office closed, then follow Policy for late returns.
Sounds Great doesn't it?
If you still want to be a Volunteer, then please contact us!
You really will be pleased that you did!!!
We would just love to "Welcome you on-board!"
A Home & Community Care Programme
-- H.A.C.C.--
Partially funded by the State and Federal Governments.
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